City Furniture Adopts New POS Technology

Parternships with Ingenico Group and IBM promise to improve the in-store shopping experience
August 10, 2017Allison Zisko

City Furniture ExteriorATLANTA—City Furniture is upgrading its point-of-sale technology to improve its in-store shopping experience.

The retailer’s 15 City Furniture and 12 Ashley Furniture HomeStore locations have implemented Ingenico Group’s RP750x mobile point of sale card reader, which connects via Bluetooth to an iPad Pro to run additional applications. The system allows City Furniture to process and securely accept all forms of payment, including chip cards, private label finance cards and City Furniture gift cards.

City Furniture has also partnered with IBM on three MobileFirst applications that salespeople can use in the store to provide “a more efficient, personalized shopping experience for their customers,” according to a Ingenico statement.

“[Ingenico Group’s and IBM’s] solutions allow us to accept different forms of payment from anywhere in the showroom, while offering a more engaging sales experience,” said Steve Wilder, CFO and CIO at City Furniture. “This gives us significant competitive advantage because not many retailers are using mobile payment systems, especially in furniture retail.”

Allison ZiskoAllison Zisko | Managing Editor/Tabletop Editor

After 15 years of covering the tabletop industry, Allison Zisko is still as enthusiastic as ever about the dinnerware, glassware and flatware categories. An in-depth analysis of how the category works intrigues her just as much as the latest fashion trends. As managing editor, Allison oversees the daily e-newsletter and works behind the scenes to help produce the print issue each month. She also directs HFN’s housewares coverage and covers the cutlery category. An avid reader, Allison is eager to talk to anyone and everyone about the latest book they are reading.


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