Jerome’s Furniture Launches Delivery Tracker Service
July 13, 2017,
SAN DIEGO—Jerome’s Furniture has launched its Smart Tracker web service that will track truck deliveries in real time.
The free program will text customers when their delivery truck is en route and provide a link to an Uber-style map interface along with a countdown timer that tracks its progress down to the second.
“Smart Tracker is a perfect extension of our ‘Real Family Values’ promise,” said Scott Perry, senior vice president of digital and IT for Jerome’s Furniture. “Engaging our customers before, during and after the buying process ensures we exceed their expectations.”
In addition to Smart Tracker, Jerome’s also offers customers the ability to leverage Augmented Reality through their mobile device and view how a particular item of furniture would look in their home before they purchase. Jerome’s also provides patrons the ability to download its Smart Shopper App. The free program can scan QR codes posted by every item in the showroom for customers to look up online reviews, videos and detailed product specs as they shop. This app track orders and create shopping lists as well.
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