Online Retailer Merchant Sons Opens Store in Toronto
June 8, 2017,
TORONTO—Online retailer Merchant Sons, which launched in April, has quickly followed up this month with a brick-and-mortar version featuring its home décor items.
Living Area: Vintage furniture serves as a backdrop to Merchant Sons’ summer collection.
The store also serves as a fulfillment center for online orders to merchantsons.com, with packages visually inspected in house before being sent to the purchasers. There are no checkout lines or cash registers in the store, instead customers pay electronically through a mobile point-of-sale system. Another feature within Merchant Sons is a full-service coffee bar from De Mello Palheta Coffee Roasters, a local micro-roaster.
“Merchant Sons prides itself on its truly unique, beautiful home décor products and we felt it was essential that our store experience match that philosophy,” said Co-founder Cathy Ly. “So instead of building a store or a showroom, we built a home for our customers to enjoy. Anyone who is interested in purchasing items can speak with one of our advisers who will package their purchase and process payment while they sit back and relax.”
“Each collection starts with field research to understand how people live in their homes today,” said Robson. “From there, our team designs subtle ways to improve those products closest to our daily lives. Our first collection is crisp, modern and inspired by the laidback style of a Toronto summer.”
The store at 273 Richmond St. W. opened June 1.
Dining Area (left): Bed and bath linens are displayed in the Merchant Sons store’s dining room. Bedroom (right): Merchant Sons’ signature Sweatshirt Blanket is featured in the bedroom setting.
Other Articles By Author
HFN Launches Interactive Idea Book
HFN's DIGITAL EDITION
COVER STORY: HFN Turns 90
We commemorate HFN's 90th anniversary by paying tribute to the iconic retailer and supplier brands--and the people--that have helped the industry flourish, then and now.
ALSO IN THIS ISSUE:
- Up & Coming Leaders - The home industry is in capable and visionary hands as this year’s 40 Under 40 list attests. Today’s young leaders span all disciplines and varied levels of operation.
- Omnichannel Retailing - In the Mobile App World, Time is Money