Macy's to Build Omnichannel Fulfillment Center

PrintCINCINNATI-Macy's is planning to build a direct-to-consumer fulfillment center near Owasso, Okla., to support the sales growth driven by its omnichannel strategy, according to a company statement.

Construction of the facility, which will measure 1.3 million square feet, is slated to begin in spring 2014, and operations will begin in April 2015, with the first orders scheduled to be shipped that summer.

Macy's will invest more than $170 million in the facility, which will include the latest technology in material-handling equipment and warehouse management systems. When it is fully operational, it will employ about 1,500 full- and part-time associates throughout the year, and another 1,000 or more temporary workers will be hired each year to handle the expected higher level of orders during the holiday shopping season.

Terry Lundgren, Macy's chairman, president and CEO, said, "The rapid growth of Macy's direct-to-customer shipments, rooted in our omnichannel approach to business, requires us to continue to strategically add fulfillment capacity so our customers can receive their orders quickly and efficiently." Lundgren added that Macy's has built three major fulfillment centers over the past seven years, and rolled out fulfillment capability to 500 stores nationwide.

HFN Staff | News & Commentary

HFN provides detailed information on the key home classifications: Housewares, Tabletop, Floor Covering & Rugs, Furniture, Home Textiles, Lighting, Home Decor, Mattresses & Bedding, Gifts, Major Appliances and Consumer Electronics as well as Business, Finance and Retail.


  • Von Tobel Cites Brass Textures Among Top Trends

    Camera Icon   More Videos

Subscribe to
HFN Omnichannel
Receive the news you need to know about the trends in the industry delivered right to your inbox.

Current Issue

  • HFN cover for September 2017


    September 2017


    2017 State of the Industry Report
    Cautious Optimism, Mixed Results

    Many expected 2016 would be a banner year, but the political and economic climate softened consumer confidence. It was also a year consumers spent more lavishly on home remodeling rather than decorating.


    •  TJX Unveils First U.S. Homesense Store - In a time when retailers are reducing store counts, TJX continues to get physical.
    •   Ikea’s Fluid Spaces - The retailer’s new intros reflect multifunctional rooms.
    •  N.Y. Home Fashions Market Preview - Textile textures get soft and cozy, colors warmer.