Home Depot Opens Direct Fulfillment Center for Online Business
February 11, 2014,
ATLANTA-The Home Depot has opened a direct fulfillment center (DFC) to bolster its e-commerce business, one of three DFCs the home-improvement retailer plans to open over the next two years.
Located in Locust Grove, Ga., the DFC will stock about 100,000 products, extending the company's capacity of about 35,000 products in each of its stores. Along with the other two DFCs planned for later, it will increase the number of orders Home Depot can ship the day they are received, thus increasing the speed of delivery for orders made through homedepot.com. It will also enable faster order picking and shipping through new warehouse-handling and material-handling systems, according to a Home Depot statement.
The three new DFCs will add about 1 million square feet and about 1,000 jobs to Home Depot's supply chain, the statement said. The other two centers will be located in Perris, Calif., and Troy, Ohio.
Mark Holifield, Home Depot's senior vice president-supply chain, said the investment in the DFCs will expand the retailer's ability "to say 'Yes' to customers with confidence. Yes, you have access to our entire inventory to fulfill your order. Yes, you can expect speedy delivery. And, yes, you can rely on information updates about your delivery."