Target Ends Welspun Relationship

Target has pulled the product from its stores and Target.com, and is offering customers refunds
August 22, 2016David Gill

TargetWelspun3x2MINNEAPOLIS-Target is terminating its relationship with Welspun, one of its sheets vendors, due to mislabeling supplied under the Fieldcrest label.

The sheets were labeled as 500-thread-count Egyptian cotton. “After an extensive investigation, we recently confirmed that Welspun substituted another type of non-Egyptian cotton when producing these sheets between August 2014 and July 2016,” according to a Target statement. “Neither Target nor Fieldcrest had any knowledge of this substitution.

“This was a clear violation of both Target’s Code of Conduct and our Standards of Vendor Engagement, and was contrary to the high ethical standards to which we hold ourselves, and our vendors,” the statement added.

Target has pulled all of the remaining product from its stores and Target.com as soon as its investigations confirmed the substitution, the statement said. Last Friday, the retailer began reaching out to its REDcard holders and shoppers on Target.com who purchased the sheets from August 2014 to July of this year to offer them a full refund.

At press time, Welspun had not responded to HFN’s request for comment. Reports said the company has begun its own investigation of the issue. A statement filed by Welspun on the Bombay Stock Exchange (where the company’s stock is traded) mentioned an audit of the company’s supply systems and processes, but did not identify Target, referring to “a product specification issue with one client program of our subsidiary, WGBL (Welspun Global).”

 

 

David GillDavid Gill | Senior Editor
dgill@hfnmag.com

David Gill covers home textiles, small electrics housewares, personal-care products, cleaning products, mattresses, consumer electronics and major appliances. He also reports on retailers and writes about the business and financial side of both vendors and retailers. He has more than 30 years of experience in business journalism, and has worked for other publications and websites that cover consumer products from both the manufacturer and retailer sides. His outside interests include sports (he is a big fan of the New York teams and of British soccer), cooking, movies and theater. He occasionally enjoys a good cigar as well.

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